Microsoft Teams Phone System

Stay connected with a modern calling solution

Make and receive voice and video calls directly in Teams.
Stay in touch and get more done anywhere.

Calling in the flow of work

Work smarter with an all-in-one app that brings together calling, chat, meetings, and collaboration.

Devices for any calling scenario

Benefit from a wide portfolio of devices for any business need and get flexible financing options.

Business-critical calling

Use built-in, innovative, and AI-powered calling experiences and integrated partner software solutions.

Simple set up and management

Easily add, monitor, and manage voice and video calling from the Teams admin center.

Make the most of your business voice and video calls

Maintain productivity and stay connected by communicating, sharing, and collaborating with MICROSOFT TEAMS.
We provide one-stop solutions to meet your company IT needs.

What is a Phone System

Phone System is Microsoft’s technology for enabling call control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.

Phone System works with Teams clients and certified devices. Phone System allows you to replace your existing PBX system with a set of features directly delivered from Microsoft 365.

Calls between users in your organization are handled internally within Phone System, and never go to the Public Switched Telephone Network (PSTN)–thereby removing long-distance costs on internal calls.

For making external calls, Phone System provides add-on options for connecting to the PSTN. For more information about voice solutions and PSTN connectivity options, please contact us for more details.

Phone System with services

Phone System can be used for services and voicemail, such as:

  • Auto attendants – Auto attendants can be used to create a menu system for your organization that lets external and internal callers move through the system to locate and place or transfer calls to company users or departments in your organization.
  • Call queues – Call queue greetings can be used when someone calls in to a phone number for your organization. These greetings include the ability to automatically put the calls on hold and to search for the next available call agent to handle the call. The people on hold can also listen to music while on hold. You can create single or multiple call queues for your organization.
  • Voicemail – Cloud Voicemail is automatically set up and provisioned for all Teams users.

Phone System with hardware

Microsoft Teams Phone by Yealink
– Teams devices partner

Enable equitable meetings and calling across spaces with inclusive, familiar, and high-quality audio and video experiences.
Full range of supporting devices from Headsets, Speakerphones, Web cameras, Desk Phones & Teams Displays, Teams Rooms to Teams Rooms Accessories.

Overview of some popular devices:
(click to enlarge)

Wish to learn more about how Microsoft 365 Teams Phone System works,
or to know more about Yealink products?
Contact us for a non-obligation discussion.

Don’t Know Where To Start?

Get in touch with us today to discuss how we can deliver solutions to your company.
Let us build relationship from here and be your business partner.