Our comprehensive System Support Maintenance Services are designed to protect our clients’ IT environment and providing with ease of mind at work knowing SOS is behind them. In an emergency situation, our technical team will provide professional solutions at the shortest possible time to reduce your critical downtime.
Our Maintenance Service is designed as a package of Pre-Paid Service Tokens with a Service Level Assurance: 8×5, 4-8 hours Response Time for:
Software Problem Resolution
Hardware Problem Resolution
Professional and Deployment
Our maintenance service is specially tailored to allow our clients to better use of their maintenance contract, without wasting credits spent on unused services.